Changing order data
Delivery address (different)
An address different to the delivery address can be entered.

Delivery abroad
Deliveries are only made within England, to Ireland and to Spain.

Several orders at the same time
Please place one order for each product. For each order, you will receive one order number from us. This guarantees optimum dispatch times for each product.

Re-shipments
For re-shipments, the Agent shall charge the following costs for renewed standard shipment:
Package fee shipment (per package) £15.00

Complaints
We cannot accept complaints due to data that has been supplied incorrectly. Please be aware of the information on print data. Should something be delivered that is not to your satisfaction, you can submit a complaint and send it to us. To do this, please complete the page in full. Our office will process your complaint and get in touch with you as soon as possible. Please understand that carriage costs and copies of receipts can not be reimbursed or sent back. We cannot accept unfranked packages.

Cancellation
If you would like to cancel your order, please send us an email to info@printmeit.com. We will immediately check to see if cancellation is possible and will inform you by email. Orders that are already in processing, production or dispatch can no longer be cancelled or refunded.

Delivery charges
The delivery charges at Printmeit.com are included!

Products
Poster paper
This paper has an opaque base coat, which is wood-free and has wet strength. The reverse is yellowish or blue and does not allow images underneath (e.g. on advertising pillars) to shine through.

Durability of stickers
Limited weather resistance means that the stickers can be used outside to a limited degree. The durability of the print and the material depends on the weather, i.e. the print and the material are durable depending on the substrate and the weather.

Bindings
In the case of magazines, we use saddle stitching (as you know it from common magazines).

Colour deviations
In spite of the most modern printing machines, there may be slight colour deviations. The print result is dependent on very many factors, including the character of the paper of individual manufacturers, e.g. the degree of whiteness, the grain direction and/or whether it is gloss or matt; climatic conditions at the printing site, such as temperature and air humidity. Should colour deviations within the tolerance range arise for reasons of this sort, then due to the way our system works – the fullest use to capacity of our formes and machines – this will not constitute a reason for complaint.

Coloured paper (printing)
We do not provide printing on coloured paper. However, should you want a coloured background, it is possible to create this as a colour in the file.

Indoor paper
This is poster paper which is printed using an oil-based ink. The print has a limited resistance to UV light and limited weather resistance.

The grain of the paper
For technical production reasons, we unfortunately cannot take into consideration the grain of the paper when placing your order. We therefore cannot always rule out the possibility, under certain circumstances, of slight opening when sheets are folded. Opening can be prevented by scoring papers weighing over 170g/qm.

Scoring and grooving
This is the impression of a linear indentation in paper, cardboard or board using scoring lines or scoring rollers. The material is just displaced and compressed. Scoring prevents the material splitting or breaking when doubled or folded. Please be aware: the grain of the paper cannot be taken into consideration when producing folded goods.

Maximum paper formats
We offer posters at DIN A 0 at paper weights of 100g, 135g (gloss) and 115g on Poster paper and plots on DIN A 0 at paper weights of 115g (Poster paper) and 175g (Outdoor).

Plot
These are recommended for small numbers of items up to approx. 25 pieces. We offer Plots on Poster– and Indoorpaper.

Maximum number of pages (magazines)
Magazines with saddle stitching are printed with a maximum number of 64 pages (including cover).

Punching
We print round and oval flyers and stickers. These are punched.

Foil coating
We offer single sided foil laminating for postcards and double sided foil laminating for visiting cards.

Parallel fold/Special parallel fold
Special parallel fold is when the product is folded once in the middle. It is then processed again in a Special parallel fold. We can provide a z-fold of up to 8 pages; over 10 pages, leaflets are processed using a Special parallel fold.

Data

Bleed
Please create a 1 mm Bleed (3mm in the case of posters) on each side in addition to the trimmed size. Important information (such as e-mail adresses, telephone number etc.) should be placed with a spacing of at least 3mm from the edge (5mm in the case of posters and 7mm in the case of magazines). In the case of punched flyers, please allow 1,5 mm bleed. Create your data format so that it fits our standard data format. We recommend using our Templates when creating your file.

Labelling data
JPG or JPEG is a file format for compressed pixel images. The JPG format compresses image files so that they can be used on the Internet or for fast exchange of data. PDF - the Portable-Document-Format is a cross-platform file format for printable documents, which was developed by the company Adobe Systems. TIFF (Tagged-Image-File-Format) is a file format for saving image data. Together with Encapsulated Postscript, it is the most important format for the exchange of data in the pre-press phase. EPS - an Encapsulated-Postscript file, is a graphic file in the PostScript page description language, which meets the particular requirements needed to allow binding of a document.

File Size
The maximum data size per file is 25 MB.

Layers
Before delivering your data, please delete all channels apart from CMYK and then reduce all layers to one common layer.

Colour mode
Please always supply your print data in CMYK mode. Colours created in RGB mode are generally never the same as colours created in CMYK mode. Colour saturation should not exceed 300 % in total, otherwise this will result in faulty print products. In the case of Express and Same-Day orders, please do not have more than 240% colour saturation. For a deep black, 100 % Black (K), 50 % Cyan (C) and 50 % Magenta (M) is sufficient. Colour saturation should be at least 15%.

Do not create any decorative or special colours for any 4-colour products. This will inevitably lead to misinterpretation in the coloration. Please only use process colours in your documents. If special colours are used, we would ask you to always replace these with the appropriate CMYK value..

Please be aware that a colour on your screen or on your printout from an ink-jet printer will look slightly different to the finished print product. A computer screen shows colours using the RGB –System; an offset printer uses CMYK. Both colour systems are very sophisticated but not every conceivable colour is shown exactly the same in both systems. This is why your data should be created in CMYK mode in image processing programs in order to be suitable for printing.

Magazine data
Magazine with saddle stitching: e.g. DIN A4 12 pages. We need to receive 6 A3 files, i.e. the data must always be created as double pages.

Register marks
In multi-coloured products, the register marks guarantee that individual colours are overprinted accurately.

PDF
PDF files (to PDF/X1-a 2001 ):

A PDF file must be compatible with the ISO PDF/X1-a 2001 standard.
Always save the PDF as PDF-Version 1.3 and compatible with Acrobat 4.0.
All images and colour profiles must be embedded.
Only “printable“ elements are permitted, which means no comments, form fields, buttons or videos.
PDF files that contain OPI links cannot be printed.
Permitted colour spaces are CMYK and grey levels. The ICC-based colour spaces CalRGB, CalGray and Lab may only be used in association with an ICC-Profil.
Avoid N-Channel (colour separation).
Transfer functions (gradation curves) are not possible.
Please do not supply Photoshop-PDFs. Always create a JPG/JPEG or TIF/TIFF file from Photoshop.
The data in your generated PDF file must be created centrally otherwise there may be a misalignment in the document.
Do not secure PDF files using passwords. 

Read me files
Please do not send “Read-me“ files with the print data.

Cut marks
These are fine lines that show the book-binder where the sheets need cutting.

Lettering/Character sets
In the case of vector graphics, all texts must be converted into paths. Please always supply your print data in CMYK mode. Colours created in RGB mode are generally never the same as colours created in CMYK mode. Colour saturation should never exceed 300 % in total, otherwise this will result in faulty print products. For a deep black, 100 % Black (K), 50 % Cyan (C) and 50 % Magenta (M) is sufficient.

Creating black
The best result is with 100% Black, 50% Cyan and 50% Magenta (CMYK 50/50/0/100).

Technology

Raster/dpi
Rasters (dots per inch) consist of rows of dots running at right-angles: raster lines. The raster width gives the number of raster lines per cm. A 60 raster, for example, has 60 lines per cm, so there are 3600 raster dots per cm2; see formats.

Finishing
This means work stages after printing, such as collating, folding, grooving or scoring, trimming and saddle stitching (stapling).